Course Details:

We all negotiate every day. This course is designed for anyone who has to negotiate. The level will vary from junior managers dealing with suppliers and clients, to salary negotiations, up to executive and corporate negotiations.

This course will show you how to:

• Prepare for any negotiation
• Create a strategy and tactics
• Focus on issues, not emotions
• Use critical thinking methods
• Use objective criteria and evidence
• Create options for mutual gain
• Deal with different personalities and styles
• Listen effectively
• Protect relationships and outcomes