This course is for people who do not have the
confidence and the impact they should have in the workplace. They may
have been told that in particular situations, they are not assertive
enough, don’t participate enough at key meetings and functions, and
don’t make the right impression. This course gives clear guidelines for
improvement in these areas.
This course will show you how to:
- Understand your own approach and style
- Create presence on key occasions
- Make assertive contributions
- Communicate logically and impressively
- Listen effectively
- Deal well with criticism
- Deal with different personalities
- Manage upwards
- Dress for success