Letter Writing and Emails

Letters and e-mails are a critical part of your contact and relationship with clients and customers. It is vital that all communications with clients and customers are professional and present the image you want to convey.

This course will show you how to:

  • Get to the point quickly
  • Understand your reader’s needs
  • Spend less time drafting letters
  • Deal with queries and complaints
  • Achieve the appropriate tone of voice
  • Spot errors and edit
  • Use pleasing layout
  • Approach e-mail writing and etiquette
  • Know the letter is professional

Contact us

Tel: (+353.1) 772 8900
Email: info@carrcommunications.ie

Our office hours are:

  • Monday to Friday: 9am to 5.30pm
  • Saturday - Sunday: Office is closed

Client support is available 24/7. Please call (+353.1) 772 8900 out of normal office hours to hear mobile numbers of our staff on duty. We can also be contacted by email outside normal office hours.