Business and Management Training Programmes
Communication and Media Skills
Management and Leadership Development
If you don’t structure your approach to managing people, then you are relying on your personality. Some situations require a more structured approach. This course will give you a practical and logical approach to managing people, and the core skills for dealing with typical situations.
Making the right decisions can be very challenging. Emotions, fear, lack of agreement and too much information all cloud our judgement.This programme is designed to help you make clear and rational decisions – whilst taking account of people’s emotions.
Giving realistic, honest feedback is one of the key skills of an effective manager. It is also the area many managers avoid, because they lack the skills and are afraid of damaging relationships. This course will show you how to give effective feedback and deal with poor or non-performance.
There are so many calls on any executive’s time that it is all too easy to be constantly distracted and interrupted. You help out, and your own priorities suffer – a huge cause of anxiety. This course will give you simple and practical steps to make you more effective.
Very few meetings are effectively run. If you have to manage meetings, whether team meetings, client meetings or management meetings, then this is a competency you should have. Following this course, you will be able to manage any meeting, at any level, effectively and productively.
This course is for people who do not have the confidence and the impact they should have in the workplace. They may have been told that in particular situations, they are not assertive enough, don’t participate enough at key meetings and functions, and don’t make the right impression.
If writing is an important part of your work, then our Business Writing course will be extremely helpful. It will give you simple & effective principles to apply in all writing. You can apply these simple and effective principles to reports, letters, emails and presentations.
When you are pitching for business, your tender document is a critical part of the process. The private and public sector are becoming more specific and demanding in their expectations of tender documents. This course will show you how to put together the most impressive document.
Sales and Service Programs
This programme will show you the importance of managing customer relationships, and will give you the key steps to do this. It is not a sales programme. If client relationships are superbly managed, you are investing in future business and referrals.
Design and Delivery
We design and deliver tailored training programmes to match the precise needs of organisations. Our training programmes are tailored to suit all levels, from the most junior person at induction level to Senior Management and Executive Teams.
We also run a series of open programmes once a month in core communications areas.
We facilitate Senior Level strategic planning and business planning and advise on business strategy. We provide: Change Management consultancy; Media Crisis Management; Recruitment structures and processes; Outplacement services. We design, develop and implement Performance Management and Development (Appraisal) Systems. We design and develop Competency and Capability Frameworks. We advise on Internal Communications systems and Structures.
Audits / Analysis
We provide internal audits to measure the effectiveness of communications structures and practices. We provide detailed reports on how to improve both structures and practices. We provide Training Needs Analysis so that any training interventions we recommend are aligned to the strategic and business needs of the organisation.
Business & Executive Coaching
We provide one-to-one business coaching. We work through specific issues and development needs, with the aim of improving personal effectiveness and performance. We also provide personal and career direction.