Managing Relationships and Avoiding Conflict

Everyone wants to be able to level with people, be recognised for honesty and straight-forwardness, without causing conflict. This course will give you practical, workable approaches to achieve that.

This course will show you how to:

  • Build strong working relationships
  • Understand the psychology of relationships
  • Understand why people do what they do
  • Be direct, without confrontation
  • Be assertive and effective
  • Be professional, not personal
  • Deal with behaviour, not attitude
  • Deal with difficult people
  • Focus on good outcomes

Contact us

Tel: (+353.1) 772 8900

Our office hours are:

  • Monday to Friday: 9am to 5.30pm
  • Saturday - Sunday: Office is closed

Client support is available 24/7. Please call (+353.1) 772 8900 out of normal office hours to hear mobile numbers of our staff on duty. We can also be contacted by email outside normal office hours.