Performance Management
Whether or not you have a formal system of Performance Management in place, this course will give you the practical skills to manage performance and non-performance. It will give you an effective management tool, not a bureaucratic process.
This course will show you how to:
- Define strategic objectives
- Align projects, people and tasks
- Define roles with people
- Set realistic targets
- Agree performance expectations
- Agree performance measures
- Identify barriers & critical success factors
- Plan structured development
- Review and deal with non-performance