Everyone wants to be able to level with people, be recognised for honesty and straight-forwardness, without causing conflict. This course will give you practical, workable approaches to achieve that.
This course is for people who do not have the confidence and the impact they should have in the workplace. They may have been told that in particular situations, they are not assertive enough, don’t participate enough at key meetings and functions, and don’t make the right impression. This course gives clear guidelines for improvement in these areas.
Very few meetings are effectively run. If you have to manage meetings, whether team meetings, client meetings or management meetings, then this is a competency you should have. Following this course, you will be able to manage any meeting, at any level, effectively and productively.
We all negotiate every day. This course is designed for anyone who has to negotiate. The level will vary from junior managers dealing with suppliers and clients, to salary negotiations, up to executive and corporate negotiations.